Sign in, go to “Subscription”, choose the licence and enter the code in the “have a promo code?” field, then click “redeem”. The discount is applied automatically.

Enter the code when paying for the licence; the discount shows up before you complete the purchase. Make sure the code matches the licence you’re buying — each offer may have a different code, and it only applies to the matching licence.

Validity is set by each campaign and is usually shown on the page or in the message where you received the code. If in doubt, contact support@albumteller.com.

As a rule, only one code applies per purchase — codes can’t be combined with each other. Always check the terms of the specific campaign.

It depends on the code. In an ambassador offer, for example, there are different codes: one for the trial (per-project PRO licence), another for the annual licence (Basic or PRO) and others for the per-project packs. Always check which licence the code applies to before buying.

Yes, as long as it isn’t a campaign exclusive to new customers (this is stated on the campaign page). When you renew your annual licence, simply enter the code at payment and the discount is applied automatically.

The trial is a code that unlocks a full PRO project, so you can try all the features — including the Selection Galleries and cloud proofing — without restrictions, on one project. Once the code is validated, you can start the project. No credit card is needed to use the trial.

It’s a partnership with photographers, companies and professional photography professionals who share AlbumTeller with their community. Each ambassador or partner has their own codes, which give a discount on licences.

Any photographer who wants to switch to AlbumTeller. You don’t need to know the ambassador or prove anything — the code is public and open to the community.

1. Install AlbumTeller and create an account. If you already have it installed, sign in.
2. Go to “Subscription” and choose the licence that’s discounted in the campaign.
3. Enter the code — the discount is applied automatically. Complete the payment.

It depends on the code. There are usually three: the trial code (valid only for the per-project PRO licence) and the annual and per-project licence codes (valid for Basic and PRO). Each option has its own code — check before buying. Occasionally there may be campaigns that apply to other plans or products. Information about the products in a campaign can always be found in the campaign terms.

Yes. When you renew your annual licence, enter the code at payment. Occasionally there may be campaigns exclusive to new customers, which existing customers won’t be able to use. This is always stated in the campaign terms.

Open the program and create a new project, choosing the album’s format and dimensions and importing the photos. Although it isn’t required, we recommend always staying signed in.

There are two ways to import photos:

1. Import the photos into the project and organise them into chapters.
2. Import folders of photos and each one becomes a chapter.

The next step is choosing the layout mode: automatic or manual.

Projects are saved automatically on your computer. If you want to save them to a cloud or NAS, set the save folder in the preferences. Projects must always be saved in empty folders, since the system deletes any existing files in the folder before saving the new ones.

You don’t need to be signed in. Open the program and the project list appears organised by status: pending, in editing, proofing and completed.

The dashboard shows projects by status — pending, in editing, proofing and completed — with a notification centre for anything that needs attention. In addition, any project with unread messages shows an icon with the number of unread messages.

Yes, if you save the projects in a shared folder (NAS or cloud). Then you can access them from any device. Without a shared folder, projects stay only on the computer where they were created.

Save the projects to a NAS or the cloud and set that folder in AlbumTeller, in the preferences section under Storage. When you open them on another device, the software validates the projects automatically. It’s important to always save projects in empty folders. Once you set projects to be saved to a NAS or cloud, all projects are then saved to that same location.

Yes. Shared folders let you save to a NAS or the cloud and work from any device.

Projects are saved on your computer; if you use a shared folder (NAS or cloud), you have a copy accessible from other devices. Even so, we recommend keeping your own backup of the original photos and the projects.

You can create albums in landscape (horizontal), portrait (vertical) or square. The format shapes your layout choices.

In a book-type album, the central crease folds and “eats” part of the image, so it’s best to avoid placing faces or important elements there. In a lay-flat album, the page opens completely flat, which allows panoramic images to span the crease without being cut.

In lay-flat albums, yes — the page opens flat and the image spans the crease without being cut. In book-type albums it’s better to avoid it, because the crease folds and spoils the central area. Either way, keep faces and important elements away from the crease.

In automatic mode, the editor suggests the number of sheets based on the number of photos; you can increase or decrease that number and also the number of sheets per chapter. During editing you can also add more sheets to chapters (or remove them). In manual mode you can set the total number of sheets at the start, or add them one by one as you lay out the album.

Automatic mode distributes chapters and photos across the pages in an optimised way — a complete album in seconds. Manual mode starts on a blank sheet onto which you drag the photos while the layout organises itself. To place a photo in a specific position, just drag it close to the ones already in the layout: a green line appears and, when you drop the photo, it settles into that position. The layout editing area is the same in both. ReactivePhotos guarantees a perfect layout. You can edit it by changing position, padding, gap and border, and use the tool to choose the compositions. You can also edit the photos in an external editor.

Use the switch-mode option in the editor, on the M button (top-right corner). The work you’ve already done is kept.

No. You can start in automatic and switch to manual without losing your work. However, you can’t start in manual and switch to automatic, nor go back to automatic once you’ve switched to manual.

No. When you switch from one mode to the other, the whole project changes — not just some pages.

No. Once you’ve switched to manual mode, you can’t go back to automatic; and if you start in manual, you can’t switch to automatic either. Within the same project you can only go from automatic to manual.

It’s the AlbumTeller engine that automatically generates and adjusts the ratio and spacing of the photos across the whole project, without ever cropping a photo. It’s what guarantees a perfect layout with any combination of photos.

Free mode is planned for the second half of 2026. It will let you move, change and add anything freely within the design area, without the limits of reactive mode.

Select the photo and use the zoom to enlarge or shrink it within the frame. You can also resize the grid by adjusting the margins.

The distance between photos is called the gap. Adjust the gap and the margins in the editing tools; you can apply the change to all pages, in both manual and automatic mode. You can have different gaps on the right and left sides of the sheet — just click the link button, on the left of the editor, to unlink the styles.

In reactive mode, the ReactivePhotos engine doesn’t overlap photos — it arranges them without crops or overlaps. Free photo overlapping is planned for free mode, in the second half of 2026.

Drag the new photo onto the frame of the photo you want to replace.

To reuse a complete layout, you can duplicate the project and replace the photos (see “Duplicate and replace”). Duplicating a sheet within the same project isn’t possible.

It isn’t possible to hide sheets in the editor.

Yes. You can adjust the spacing, the distance to the edge of the sheet and resize the grids manually, using the guide-control system, while always keeping the layout perfect.

Select the photo and use the zoom or crop to change the framing and proportion within the frame.

Automatic alignment aligns the photos with one click. For fine-tuning, use the guide-control system and resize the grids manually.

No. ReactivePhotos adjusts the layout without cropping or overlapping photos — whatever the change, the layout stays perfect.

Yes. In the automatic editor, you can lock pages so they aren’t changed.

Yes, you can redefine the number of pages, in total or per chapter.

Yes. Showing the photo names on the sheet is optional.

There are shortcuts to speed up your work per sheet, per photo and per project. All shortcuts can be viewed inside the editor itself, in the bottom-right corner, on the button next to the binoculars.

Adjust the margins, gap and border, resize the grids with the guides and browse the compositions until you find the one you want. ReactivePhotos keeps the layout perfect.

For each combination of photos on a page, the engine generates every possible composition. Browse through them or shuffle until you choose, using the shuffle and binoculars buttons in the bottom-right corner of the editor.

Use the shuffle or the composition navigation in the editor (binoculars) to go through the options generated for that page.

Yes. You can choose to see all the combinations of a template or only those that match the project’s style, with the same padding and gap.

Yes. When you move the margins, the photo adjusts — reducing the margins enlarges the photo. You can also set different margins for each side of the sheet.

Yes. Reduce the margins so the photo expands to the edge. In the settings, make sure “whole area” is selected.

Yes. Split the page and unlink the styles to set independent margins on each side.

Split the sheet and unlink the styles using the link button, in the bottom-left corner of the editor — this button only appears after you split the sheet. From there you can apply different margins to each side.

Organise the photos into chapters, giving each a name, colour and number of pages. You can drop photos directly to create a new chapter, or import folders of photos, which create chapters automatically.

Yes. You can drop photos into the first container on the top right to create a new chapter.

Chapters support reusable presets. Save your chapter structure as a preset to reuse it in other projects. You can create or edit presets in the photo import panel, on the chapters button (top-right corner).

Yes. Each chapter can have a name, a colour and a configurable number of pages.

Yes, they’re available in both editors. In automatic mode, they help distribute the photos across the pages and create consistency in the story.

The safety area is the safe zone of the design. Keep faces and important elements inside it so they aren’t at risk of being cut off by small variations in the mechanical trimming. It’s typically 3 to 5 mm, but always varies depending on the lab.

Yes. If the photo only reaches the green line, it will have a white margin. To avoid a margin, take the photo all the way to the edge of the page.

In the settings, choose how you want the limits: “whole area” (the photo goes to the edge), “trim area” or “safety area”. To fill the whole page, select “whole area” and take the photo to the edge.

Check the margin settings. For the photo to reach the edge, “whole area” must be selected. Also check whether “hide trim area” is on: with that option, the screen shows the sheet as it will look after trimming.

In the settings (the gear icon, bottom-left), you set the trim and safety margins and choose between “whole area”, “trim area” and “safety area”. The info icon (i) explains each option.

With “hide trim area” turned on, the screen shows the sheet as it will look after printing and trimming — without the area that will be removed during cutting.

In the settings there’s an option to stretch the photos to the edge. Select “whole area” and adjust the photo to the edge of the page.

For quality photographic printing, the target is usually 300 PPI at the album’s final size, but these values always depend on the lab, which sets them according to the equipment it prints with. Low-resolution photos lose sharpness when enlarged.

Yes. In the settings you can turn on the image-scaling warning, which alerts you when a photo is being enlarged beyond the recommended limit.

Files can be exported in sRGB, Adobe RGB, ProPhoto RGB or Color Match.

It’s the tool that shares the album with the client via a web link or mobile app. The client views the album, approves it, comments and requests changes; you receive notifications and manage everything from the dashboard.

In the project, open the proofing section and, in the right-hand panel, under the last tab “settings”, you’ll find the share link and the credentials to send to the client.

Use the WhatsApp invite: copy the link and send it to the client, who reviews the album right away on any device. To see the WhatsApp credentials, open the proofing section and, in the right-hand panel, under the last tab “settings”, you’ll find the share link and the credentials to send to the client.

The client opens the link on their phone or computer, views the album and can approve, comment or request changes directly, without installing anything.

Yes. The approval deadline creates a clear expectation and a sense of urgency. The client receives an email reminding them that the deadline is approaching.

You have three options: don’t set an approval deadline; set a longer deadline (a month or more) to give the client more time; and warn the client, in the proofing message, that on that date the album is approved automatically.

Yes. You can disable the chat or change requests when you share the proofing. Just untick the relevant checkboxes.

Yes, you can do it through the proofing — just turn that option on. It’s handy for presenting an album as a public portfolio.

Yes. You can skip the email invite and use another method, such as the WhatsApp link.

Yes. It’s multilingual: you can set the default message and the language for international clients.

You can export the entire history — chat and change requests — as a PDF, to keep a record of the client’s feedback. This report is available in the proofing panel. To download it, just click the PDF icon in the top-right corner.

An unread-message icon appears on the project cards and in the notifications.

They’re galleries where you present the photos to the client so they can choose which ones go into the album. They’re built into the AlbumTeller workflow and synced with the proofing. The photographer sets a minimum and maximum number of photos for the album.

Upload the photos and create the gallery by clicking the Galleries button; set the gallery’s cover photo, the minimum and maximum number of photos, the client’s name and email, and the event date. Finally, send the link to the client (this information is also sent by email).

When you create the gallery, set the minimum and maximum number of photos the client can choose for the album.

The client opens the gallery and selects the photos within the minimum and maximum set. When finished, they click finish selection, review their selection, confirm and send. Creating the album with the selected photos is the next step, but that task is done by the photographer, not the client.

Yes. The gallery is linked to the proofing, so the selection and the photo-swap requests stay in sync.

Yes. Since the gallery is synced with the proofing, the client chooses the replacement photo directly from the gallery.

The request arrives as a change task: accept it with one click and the photo is replaced.

Automatic selection of the best photos (Culling AI) is in development, planned for the second half of 2026.

With an active subscription, click export in the projects dashboard, or open the project and export. You’ll need to set the folder to save the files, the file type (JPEG or PSD), the file prefix (the name that will appear on all files, followed by numbers — e.g. “Joana e João 001”), the colour profile and the print quality.

Export supports JPEG and PSD (editable by layers in Photoshop).

Yes. Export includes a dimension check, so that what you see on screen matches what comes out in print. If a particular lab’s measurements have changed in the meantime, that check is carried out too.

AlbumTeller warns you when you try to export an album that hasn’t been approved yet, to avoid sending it to print by mistake.

You can manually set your album’s pagination measurements and save them to favourites for later use.

If your lab is in the directory, you can simply choose the lab and the format, and all the measurements and specifications are preset. If the lab isn’t in the directory, you can set the album’s measurements (format and dimensions) when you create the project and save them to favourites for later use.

When you create the project, choose the lab from the directory — which comes with preset technical specifications — or set custom measurements (if the lab isn’t in the directory).

Go to the settings (icon in the bottom-left corner). There you set the language, the units (centimetres, inches or pixels), the theme (system, dark or light), the editor settings (photos, trim margins and safety zones, photo quality and photo files), the export settings, storage and external editor.

In the settings (bottom-left corner), choose the theme: system, dark or light.

In the settings (bottom-left corner), select the language; or in the client area, via the flags, in the bottom-left corner.

In the settings, choose the units: centimetres, inches or pixels.

In the settings, under “External photo editor”, you can connect an external image editor, such as Photoshop, to retouch the photo and send it back to the project.

In the settings, under “Editor settings”, adjust the image-scaling warning, the export quality and the sharpness settings.